For all customer enquiries, please call (+44) 01625 521233. CHECKOUT ERROR If you are having difficulty placing an order please double check all your billing/shipping information is correct. A slight error and our payment system will automatically decline an order. If you continue to have problems please call the store and we can process your order over the phone.
When you shop with Black White Denim, you can have peace of mind that your card details and account information are completely secure. We've partnered with SagePay to securely take all online payments and our SSL certificate utilises 128-bit to 256-bit encryption which is the same encryption used by businesses and governments around the world to keep their data protected.
Delivery & Returns
All online orders are packaged and dispatched from our designer boutique in Wilmslow, Cheshire. If you’re local to our store, you have the option of using our Collect In-Store delivery option in your basket. RETURNS & EXCHANGES You have the right to cancel your order with us under the Distance Selling Regulations 2000, but to make life easy, you can simply return or exchange items in your order by letting us know within 14 days of receipt. All items must be returned in the same condition they were received, in the same packaging (includes shoes in the original undamaged box, that cannot be used as external packaging when posting back) and with all labels attached. Find more information on Delivery & Returns.